You may have seen in late April that Humble Bundle stirred up a bit of controversy when they announced that they would be removing the donation sliders. This basically meant that customers could no longer set how much of their money goes to the charity, the publisher/developer, and the Humble store. They had planned to replace them with several preset toggle options instead, which capped you at a maximum of a 15% donation. The rest would then go to both the publisher/developer and Humble Bundle itself.
They had started a test that removed the sliders for random people, and removed them for bundles. The goal was to unify how charities are supported by the store itself, bundles, and the Humble Choice service.
We want to thank everyone for their recent constructive feedback about sliders. We will be turning sliders back on today for all customers and will be exploring updates on how they are used in the future with input from our incredible community. https://t.co/P4mEwueD2j
— Humble Bundle (@humble) May 5, 2021
Needless to say, this was not so popular with the internet, which proceeded to give them an earful. In response, they have now released a new blog post that says the plan to remove the sliders has been canceled. Humble Bundle says the donation sliders will “work exactly as they did previously”. The new page design allows you to jump to different tiers without having to scroll all the way down the page manually to see what’s in the highest tier (via filter options at the top of the page). This is shown in the original announcement about their plan to remove the sliders.
The sliders are there on bundle pages again, but hidden by default. You have to click on the “Choose where your money goes” drop down below the purchase panel to see them. It’s a bit inconspicuous and easy to miss.
Here’s the full blog announcement:
“We recently announced our initial plan for redesigned bundle pages which would no longer include sliders that let customers fully control what percentage of their order went to Humble Bundle, charity and publishers/developers.
We’ve heard everyone loud and clear and apologize for the way these changes were rolled out. We are now taking a moment to pause, collect constructive feedback and be more transparent about the path forward.
Today, we’ll be turning sliders back on for all customers on our bundle pages while we take more time to review feedback and consider sliders and the importance of customization for purchases on bundle pages in the long term.
In the coming weeks, we’ll roll out the updated design which will include sliders that work exactly as they did previously. Once the new design is live, we will continue to iterate on it, incorporating feedback from the community into its ongoing evolution.
Part of that future development will include exploring different approaches to the sliders and how splits work, along with new ways to incorporate charity into other parts of the user experience.
But we’re committed to sharing our plans and getting feedback from this incredible community beforehand to ensure any changes we make live up to our mission and values. If there’s one thing that’s clearer than ever, it’s how important the feedback is from the Humble community ahead of making big changes.
We’re just as committed to supporting charity as we were when we launched Humble Bundle. Be on the lookout for some updates soon, and thank you for your candid feedback and continued support.”
